Here is my feed back regarding the Australian Holiday.
Loved Perth and Alice Springs,  The weather for the sunset and sunrise at Ayres Rock was disappointing (wet) so no sunrise or sunset, but we did see water falls which I understand is rare.
The Ghan train was lovely and the staff and food out of this world had a wonderful time.
Darwin and the Kakadu National Park – we had little time on stops so had to make a choice of the toilets or to get a drink therefore did not have time to see some of the culture centres and enjoy the trip fully, so seemed a long way for not a lot.
Loved Cairns not a fan of the Great barrier reef day, but Cape Tribulation , Daintree and Mossman Gorge Tour were fabulous and the guide was exceptional good and the setting for lunch was gorgeous.
I managed to book a back stage tour of the Opera House on our morning off which for me as an ex dancer was delightful. The Lunch cruise was good.  Could have had longer at the blue Moutains to really appreciate the views etc. Enjoyed the Wildlife park and the variety of animals.

Dear John & Kaye
I had a brilliant time. The trips flew past. as NZ is uppermost I will deal with it first:-
Thank you for all the organisation. All worked perfectly. the weather was excellent in north island. we enjoyed Auckland , Rotorua and Wellington. 
Crossing in Cook Strait was so calm when we had been prepared for the possibility of a rough one.
We had a great time on South island altho the weather wasn’t so good on west coast. We tried twice to do the helicopter flight over Fox glacier but cloud level too low  but we managed to get them to transfer booking to Mt Cook side a few days later
Also our flight over to Milford Sound was cancelled twice due to the low cloud and rain over the mountains. Was very disappointed with this as I hadn’t done that trip the last time I had been in NZ about 40 years ago and had regretted it ever since. However i realised that even if we had made it the views from our boat cruise wouldn’t have been anything like the photos I had seen of the Sound so came to terms with it quite quickly. 
The rearranged helicopter flight from Mt Cook side was absolutely brilliant. We had a perfect weather window – they hadn’t gone the previous day and didn’t think they would go the next day so we were so very lucky. It was for me the absolute highlight of our 5 weeks away.
All the organisation for NZ went very well. it all worked like clockwork. The information that we had been given was excellent. Our accommodation in Queenstown was also brilliant. our 2 bed roomed apartment overlooking the lake was superb.
All hotels etc were well placed for our activities. Perhaps a prewarning that we would have to pay at both Wellington/ and Queenstown for garaging the car during our stay would have been appreciated but that is a minor point in an otherwise faultless organised trip.

Turning to Australia. Again excellent organisation. I must admit my approach there was very much more laid back as was part of a group and just fitted in with whatever had been organised by Heather and you.
Only comments might be the long bus trips along exceedingly straight roads. I hadn’t really appreciated the  great distances involved to get anywhere
One last point was the varying  standard of packed breakfasts. I suppose we were totally spoilt at Uluru. Nowhere else was even close to that excellent first packed breakfast of our trip. The packed breakfast was even in a lovely bag which we all kept and I’m sure we all brought home with us.
These are minor points in an absolutely fantastic trip.  They are not in any way criticisms.
Exceedingly well organised and planned trip.
I absolutely adore Heather’s trips. I have now been on 4 of them and already am  looking  forward to the 2019 one . Many thanks to you both for all the time and energy you put in to organising 2 wonderful trips. They both ran like clockwork
Many many very happy memories

Email to Oceania Coachlines, Auckland
Good morning
We have just returned home to England after completing a 26 day tour of South & North Island New Zealand with Allways Tailormade. Allways Tailormade’s organisation was excellent, but what made the holiday in New Zealand was Craig Emslie. There are not enough stars to sew onto Craig’s shirts !!!!! Excellent falls a very very long way short of an adequate description for the service, route planning, care, attention to detail and the non stop information service Craig provides is just amazing. Clearly his coach is his pride and joy and the presentation of the vehicle every day reflected this.
Cases at 7.30 – Departure at 8.30 and Breakfast From !!!!! 6.30 will be long remembered. All the 15 that have been with him since the start of February will remember him for many years to come. He is an absolute star.
Our very best wishes to Oceania and to Craig Emslie.

Hi Kaye
We have returned from our six week trip. We had a wonderful time and the itinerary was just about spot on. Talking to other tourists during the latter part of the holiday it was clear that we had the best of the weather, especially on North Island. Having more than one night in some places was a nice break from having to drive and it was nice to settle and catch breath. This worked because we thoroughly enjoyed mixing organised trips with free time. We saw scenery ranging from stunning to unique – what we called the Hobbit Hills in the Taumarunui area – and plenty of views from the water.  We did some exciting stuff and we particularly enjoyed the hospitality and warmth of the Kiwis. 
The choice of B&Bs was excellent and the standards were very high. Breakfasts were fantastic with loads of fresh fruit and hosts either ate with us or were there to offer advice, answers to our questions about their area and generally just being very friendly. The Park Hotel at Tongariro NP was disappointing in that the accommodation was basic at best. We didn’t mention it until check-out which is where the receptionist acknowledged that we had not been given the Premier room we had paid for! 
Now we fully understand your concerns about arriving in places and having to look for accommodation we were very grateful we followed your advice to take up your itinerary. Simply moving on to the next place which had been arranged for us is definitely the way to go. We had an amazing trip and would have no hesitation in recommending Allways Tailormade to others. 
Thank you for all your efforts on our behalf. 

Dear Kaye,
Just a note to thank you for everything you did to organise our trip to Australia. Fay and I got back yesterday after a fantastic holiday with all the accommodation and excursion arrangements that you made for us working out exactly as planned. So, many thanks. There is already talk in the air of a second trip in a year or so. If we do decide to go ahead with this I will be in touch again.
With all best wishes

All the side tours I took were most enjoyable. They were, Sailing in Auckland Harbour, Dune Rider Day Tour, Doubtful Sound Tour, Dart River Jet Safaris and the helicopter trip at Franz Joseph- all of which I would thoroughly recommend to others.

I flew with Cathay Pacific via Hong Kong and had the good fortune to be upgraded to business class on the first leg of the outward bound Journey. Although I did not sleep much during the journey to my surprise I suffered little from the effects of jet lag and so had an extra day of Sightseeing in Auckland.
In conclusion it was a most enjoyable trip which I would thoroughly recommend to others.

Hi Kaye
I just wanted to let you know we had an absolutely fantastic trip, the flights were all on time and all the transfers were there waiting for us. We had three cars and just a minor hiccup when picking the car up from Greymouth, Thrifty thought we were arriving the following day but a very helpful agent helped us sort it out almost immediately so no issue.
Your notes throughout were excellent giving us options to take on our travels. We enjoyed all the accommodation and the locations of each meant mostly we didn’t have to take our car out once we had arrived. Despite the train not running ,I also really enjoyed the coach journey across Arthurs Pass.
New Zealand is an amazing country, thank you for organising our trip so well and letting us know in advance of the fire on the rail line.
Thanks and regards

Dear Kaye
Many. many thanks for organising such a wonderful trip for us.
We certainly managed to experience more of your lovely country this time and thoroughly enjoyed the overall experience.
We really felt the emotion in Kaikoura and were so glad that we had made the effort. The drive in itself from Nelson was breath taking with the continual changing of scenery and culminating with mile after mile of road works when
We could better understand the devastation of the earthquake and the sheer effort going into making access possible.
We were very surprised by the amount  of re building still necessary in Christchurch and also how many properties were still affected in Wellington.

Not sure how you did it but we enjoyed super weather with only 3 wet days and 2 of those were our last days in Christchurch. Particularly after we had left the North Island and they experienced such heavy rains we felt very privileged.
I remain surprised by the casual vehicle hand overs for the car hire – nothing like I had ever experienced before.
Nearly all the arrangements worked really well and in the most part it appears that with our accommodation we got what we had paid for!

Singapore was great and the hotel superbly appointed and located.
We really enjoyed the County Hotel in Napier (though it might not be to everyone’s taste) and the Whangamata Marine Reserved apartments.

We ate out most evenings and were pleased with the overall quality of the food and particularly enjoyed all sorts of new (to us) fish. Our only real disappointment was one meal in Paihia.

All the trips the you had arranged were really good.
Overall far too many highlights to mention and nearly 600 photos to go through when I refined my brain.
Thank you again for all your hard work in sorting out a really memorable trip for us.
Kind regards 

Kaye – just to say thank you for organising such a fantastic trip – we had a wonderful 5 weeks.  You certainly know how to find some excellent boutique locations – the B&Bs in Twizel, Kaikoura Queenstown and Tongariro all came with amazing views.  Most of those and especially Waipoua and Bronte Estate added great hospitality and breakfast and the gourmet dinner in Waipoua was unexpected in such a remote location. The only one which fell below the standard was the apartment at Punakaiki.
All the excursions lived up to their billing and the flight to Milford Sound will stay in the memory for a very long time. 
So thanks again for arranging such a great holiday especially given the last minute changes. All we need now is to get back into UK time.
Regards

Dear John and team

I just wanted to say what an amazing time we had in New Zealand and to thank you all for making the arrangements so that it all ran so effortlessly.

Our driver/guide Peter Mytton was very knowledgeable about his country and many other subjects too and kept us amused with his stories. I felt very comfortable with his driving and he made sure we were taken care of at all the hotels we stayed at.
All the transfers from airports to hotels and back where hassle free and my car was waiting at Heathrow ready to bring me home.
My grateful thanks again for arranging  my wonderful holiday.